A case study of the design process + results from the 3-day-long event, which was hosted in 80+ cities across the globe

service design jam 2018

About Global Service Design Jam :

What is a Jam?

A service Jam is a cooperative gathering of people interested in a design-based approach to creativity and problem solving, and of course in service design. It is there to encourage experimentation and innovation – participants come together without a team, without an idea and are given a subject or theme to incorporate in their new-to-the-world design while meeting new people.

The Global Service Jam is a community of Jams taking place internationally over the same weekend. All the Jams share the same starting themes, and publish their local results over a central platform. The theme for participants in the Global Service Jam will be announced at 5:00PM (local time) on the Friday, and results must be shared by 3:00pm (local time) on the Sunday.

Each local group has the freedom to structure and manage the Jam to fit their local situation and needs
(eg you can make your own version of the logo,).

For more informations visite the link: http://planet.globalservicejam.org/home
All images and work is under : http://creativecommons.org/licenses/by-nc-sa/3.0/


I reached to the amazing office of  Thoughtworks Pune!  “48 hrs Journey Started”

yes no maybe theme
“yes no maybe” the theme for service design jam
Double Diamond Design
Double Diamond Design Process has introduced: Every design specialism has a different approach and ways of working, but there are some commonalities to the creative process.
Game Started Friday Evening 1 First Day Our team formation Started within 10 min 20 min 50 ideas
the challenge was given to the team…
team members explain their ideas of there “Yes no Maybe”
Started “Ideas sharing and opinion listening” team members explain their ideas of there “Yes no Maybe”
Ideas sharing and opinion listening:All team member has contributed, lots of random ideas on “yes no maybe”
generated. team members explain their ideas of there “Yes no Maybe” Theme.
Given ideas had the wide range from social problem to political ones,
Some of the selected Notes:
we created categories of ideas.
we created categories of ideas. 
group them into one category for example :
1) Social Problems :
a) Child education,
b) Homeless child,
c) Missing child,
then the team started voting on good ideas. just like “design sprint” best ideas selected for Next round of brainstorming.

The Problem Got Selected “Missing Child”

The Problem Got Selected “Missing Child”
The Problem Got Selected “Missing Child” Now it was time for Mapping the Problem, from understanding government process, parents view on miss child, to social psychology?



Research Quantitative: Data Analysis -Step 2
Research Quantitative: Data Analysis -Step 2  “180 Children Go Missing In India Every Day.
Most May Never BeFound”

From : huffingtonpost.in
Qualitative Research : User Interview-Step 2
Qualitative Research: User Interview-Step 2
Qualitative And Quantitative Research Insight :
Qualitative And Quantitative Research Insight :




Journey Of Missing Child Report
Journey Of Missing Child Report

 Time For Brainstorming “What If “ Solution To Problem “Missing Child “